Frequent Asked Questions (FAQ)

Connect the gateway. Be sure that your phone supports NFC and is activated. Get close your phone to the gateway with NFC activated and follow the tutorial on Gateway page in Smarelio app.

After the gateway is plugged in you will have 5 minutes when you can learn new sensors. For learning new sensor you must tap twice on the window that contains the sensor. If it didn't work please try learnit directly from creating Window.

Tilt

Open

Pry

Closed

Vibration

High Vibration

Timeout

Low Battery

Wlan Offline

On

Off

Learn

The default sensitibity is set up at mid range. On case you have a lot of false positive we recommend to low the level of sensitibity. This can be done directly on selected sensor and press on the desired mesure.

To delete your account go to app settings. On app settings you will find a button to delete your account. Please have in mind that pressing that button will delete your account and also all your gateways connexions.